Looking for Answers? We got you covered! Learn the ins and outs of all the frequently asked questions from our clients.
How can I obtain pricing information?
For commercial or production work, please call us at (407)766-3335 or leave us a detailed message on our Contact Us page so we can understand the details of the job you are inquiring about and we will be able to give you a quote.
For our inquiring clients or brides/grooms, if you would please fill out the Inquire Now form located on the Inquire Now page (not the contact form) in its entirety, we will be sure to send you availability, pricing and booking information.
How far in advance should I book our event date?
We book a year and half in advance and popular Spring and Fall dates book fairly quickly. So the sooner you book, the better chances there will be that we will still have availability.
What do I do to book my date?
We require a non-refundable $200 retainer to secure your date and we will send you an invoice to be paid electronically. The retainer will be applied toward your balance that is due on the event date. Once we receive your retainer, we will send you an electronic contract, via email, showing your paid retainer and number of services needed for you to sign. We will also need a credit card to be kept on file for two weeks post event, as per contract terms, to be used for any unpaid service/contract balances in the event they were not paid.
What forms of payment are accepted?
We accept cash or check only for services on the event day. Credit card charges are not accepted on the day of the event.
When can I book a trial?
Trials are held Monday through Thursday only from 9:00 am to 6:00 pm and are held at our studio located 334 S. Wymore Rd., Ste B, Winter Park, FL 32789 . Prepayment of trial is required in order to book the appointment. Unfortunately, we cannot hold trials Friday though Sunday as these are heavily booked event dates. Trial fee does not include lashes, long hair fee, or extension fees. Please see informational email we send when the registration information is completed.
Where do I go for my trial?
Our trials are held at our downtown location: 334 S. Wymore Rd., Ste B, Winter Park, FL 32789
How should I arrive for the trial and do I need to bring anything?
For classic hairstyles, hair must be dry and preferably washed the day before unless it is really oily . One day’s worth of hair dirt goes a long way in the styling process. If hair gets really oily overnight, wash hair that day, but make sure it is 100% dry as there will be an additional fee of $15 if we have to dry it.
For luxury hairstyles, freshly washed hair washed that morning, without any hairspray, is needed.
How long does a trial last?
For classic looks, trials are 1 1/2 to 2 hours max and is for one hairstyle and one makeup look only. If a second look is wanted for either hair or makeup, an additional trial appointment is necessary.
What happens if I am late for my trial appointment?
We allow a 15 minute window for trials to begin. If a client arrives later than 15 minutes from scheduled appointment, a late fee will be charged if the trial can still be held provided there is enough time before the next appointment arrives. If there isn’t enough time to complete a trial, the appointment will need to be rescheduled and current trial fee will be forfeited as it is non refundable and non transferrable.
Do you offer hair extensions?
At this time, clients are to bring their own matched hair extensions. They must be 100% human hair, clip in extensions. A $30 fee will be charged and we must be notified in advance so that we can budget extra time to properly prep and place the extensions.
Is there a fee for applying hair extensions?
Yes, we charge a $30 fee for applying hair extensions to your hairstyle. We do require all hair extensions to be brought or mailed to us at least one week prior to the event/appointment in order to bring them already properly prepped for your desired hairstyle as there isn’t time allotted in the day of wedding timeline.
Do you travel on location?
Yes, we only go on location and will travel to you for your event.
Is there a travel fee?
Yes, travel fees are based on the address of location. Travel fees start at $50 for the Orlando area and will be increased outside of the designated area. We will confirm travel fees in the original pricing email we send to you.
Is there a minimum amount of services that is required for the wedding day in order to book the date?
A minimum of 8 (eight) adult hair or makeup services is needed if your event is on a Saturday along with a $200 non-refundable retainer is required to secure each date with preferred ready times in the greater Orlando area. Prep locations farther than the greater Orlando area do have a larger minimum requirement. If less than eight services are needed, we may still book your wedding, but please understand that we cannot guarantee preferred completion times and may need to have you ready earlier in order to accommodate larger bridal parties. Please know that we do our very best to accommodate you and your wedding party’s needs.
Do you offer airbrush makeup?
Yes, we offer airbrush as well as traditional foundation. Airbrush lasts 12-15 hours and is water, tear and sweat resistant. It gives a flawless finish without looking heavy or cakey. For traditional foundation, we can use a setting spray, but it typically does not last as long before breaking down as opposed to airbrush. Pricing is the same for either type of foundation as we do not have an upcharge for airbrush.
What type of makeup do you use?
We use only the highest quality makeup, like MAC, NARS, Pat McGrath, Karity, Dose of Color, SugarPill, and products from a private Pro-only company.
What is the maximum number of services that can be booked for an event and can contracted service amounts be changed at a later date?
We have a very large team and can handle extremely large events easily.
You will have up to 90 days prior to the wedding date to DECREASE in services. All services confirmed at the 90 day mark stand and has to be paid for on/by the wedding date regardless if someone changes their mind a week prior to the wedding. You can always increase services as long as we have time in our schedule. We will only block out enough time for contracted services as we book other events prior to and/or after your blocked time. So the closer the wedding date gets, the fuller our schedule becomes. The sooner you let us know if you need to add services, the better the chances will be that we have the time to add them.
Also stated in the contract are details in how to go about adding or decreasing services. Once the contract is signed, it cannot be physically altered for obvious reasons without a signed addendum. Just email us the request of the services change you’d like to make and if we are able to make the changes, we will send out an addendum for you to sign electronically.
How many artists will be onsite on the event date?
The number of artists are assigned depending on the total number of services needed. We typically book one artist per 7 -8 services as one artist can do a combination of 7-8 hair/makeups within an approximate 6 hour window. If you’d like to add another artist in order to cut down the time window, a $200 Additional Artist Fee will be charged.
Get started with an initial trial or reach out so we can learn all about your style, vision and beauty needs. Whether for your upcoming photoshoot, special event, wedding or corporate headshot. Let us be your personal stylist!