Frequently Asked Questions

For weddings & events, please fill out the Inquire Now form in its entirety. Once completed, one of our client coordinators will reach out to you with our availability, pricing and a details form to get started with a quote for your big day!

We also have the current year's general pricing located on our Services page - but if you would like a detailed, customized quote, we recommend filling out that form.

For commercial or production work, please call us at (407) 766-3335 or leave us a detailed message on our Contact Us page so we can understand the details of the job you are inquiring about.

Once you have submitted an inquiry on our Inquiry Form, you will receive an email containing a “Details Form”. This is where you can submit all of your inspiration photos and fun details about your event. Once that is completed, you will receive a customized quote from one of our client coordinators.

All that is needed up front to book your date is a non-refundable $200 retainer (plus a $6 processing fee) as well as a signed service contract.

Once your quote is approved, we will send you an invoice via Square to be paid electronically. The retainer will be applied toward your final balance. Once we receive your retainer, we will send you an electronic contract, via email, showing your paid retainer and the number of services needed for you to sign.

We will also need a credit card to be kept on file for two weeks post-event, as per contract terms, to be used in case of emergency for any unpaid service/contract balances in the event they were not paid. Balances are due 2 weeks prior to your event date.

We book a year and a half in advance, and popular Spring and Fall dates book up quickly, especially Fridays and Saturdays.

The sooner you book, the better chances there will be that we will still have availability. Even if you don’t have all of the information yet, it is best to lock down your date now to ensure our availability and smooth out final details later.

Your balance is not due until 2 weeks prior to your event date. We accept three payment methods:

1. Credit/Debit Card — 100 days out from your event date
2. Cash — paid at least 2 weeks prior to your event date in our Winter Park, FL studio
3. ACH Invoice — sent via Square, paid at least 2 weeks prior to your event date

You can always reach out to our administrative team to request to make a payment!

If your event is on a Saturday, a minimum of 8 (eight) adult hair or makeup services is needed along with the $200 non-refundable retainer. This is due to the high demand for wedding services on the weekend, as most weddings are held on Saturdays.

If fewer than eight services are requested, we may be able to accommodate your services before or after another event, but it may not be in the preferred time window. We do not allow dates to be booked without a paid retainer as many clients are inquiring for the same dates, and we want to insure everyone has a chance to book and have the guarantee of our availability to all of our booked clients.

Please know that we do our very best to accommodate you and your wedding party’s needs. Please send an email directly to info@kristysartistry.com if you have a specific situation. 

We have a very large team of exclusively contracted artists and can handle extremely large events easily. We are known & trusted throughout the industry for our timely & skilled work on multi-day weddings, events and commercial services.

The sky is the limit! Please Contact Us or Inquire Now for more information on booking a large party of services.

Yes, we do all of our services on-site and will travel to you for your event!

Our studio is available only for trial run-throughs, by appointment only.

Once we have received your Inquiry Form and your completed details form (sent in the pricing email), we will send over a custom quote with any applicable travel fees. Our travel rates are a one-time flat rate, that covers up to 4 artists and we do not charge additional mileage for weddings & events. 

Yes, travel rates are based on the address of the location. Travel rates start at $50 for the Orlando area and will increase outside of the Orlando area. We do not charge additional mileage, and our travel rates are a one-time flat rate that covers up to 4 artists.

Any applicable travel fee(s) will be included on your quote, after your inquiry and details form are completed! 

The number of artists is assigned depending on the total number of services booked. We typically schedule one artist for every 7–8 services. If the booking is more than 7–8 hair/makeup services and the requested prep timeline is expedited or too tight to accomplish based on the time window, an additional artist may be needed in order to accommodate your booking.

This is subject to availability, and an additional artist is a flat-rate of $300.

Once booked, we will send out a Timeline & Prep Letter approximately 4-6 weeks prior to your event date, with the total number of artists and hours needed for your event.

We do have hair extensions for rent or purchase! If you’d like to either purchase or rent our in-house extensions, we first require a color-match appointment in order to ensure we have a style that will blend with your natural hair.

If you have your own extensions, you are welcome to provide your own for services, but they must be 100% human hair clip-in extensions only (sew-ins, tape-ins, etc. must be PRE-INSTALLED by a professional hair stylist as we do not have time on the wedding/event date to do this service).

A $30 fee will be charged for extensions that are up to 20” in length. Longer extensions will incur additional rates, and we must be notified in advance so that we can budget extra time to style the additional hair.

*Whether renting, purchasing or bringing your own, please be sure to alert our team PRIOR to the day of services, as extension application + styling often adds a significant amount of time to your services, and we do not want to go off schedule. 

Yes, we charge a $30 fee for having hair extensions added to your hairstyle that are up to 20″ in length. Extensions longer than 20″ will incur additional rates.

Please be sure to let us know if you are thinking of adding extensions so we can send you the proper prep information.

If you are already booked with us for your wedding day, we suggest booking your trial 12 weeks prior to your wedding day. Trials are held Monday through Thursday from 9:00am to 6:00pm and are held at our studio located at 334 S. Wymore Rd., Ste B, Winter Park, FL 32789. Prepayment of the trial is required in order to book the appointment.

Unfortunately, we cannot hold trials from Friday though Sunday as these are heavily booked event dates. Please see the informational email we will send when the Inquiry Form is completed for more information on booking a trial, as we will need your “Details Form” (sent in the pricing email) completed in order to book you for a trial or for your event/wedding day.

Our trials are held at our studio located at:
334 S. Wymore Rd., Ste. B
Winter Park, FL 32789

Faces should be clean and free of any old makeup. Please follow your daily skincare routine in the morning as usual, letting any moisturizer or serums sink in at least 1-2 hours prior to the appointment. Please avoid SPF on the face for the day of the trial, as this can cause flashback. 

For classic hairstyles, hair must be dry and preferably washed the day before, unless it is really oily. One day’s worth of hair dirt goes a long way in the styling process. If hair gets really oily overnight, you may wash your hair that day, but make sure it’s 100% dry, as there will be an additional fee of $15 if we have to dry it.

For luxury hairstyles, freshly washed hair that morning, without any hair product and completely dry, is needed.

For naturally curly hair, please email us some more details so that we can properly prepare you for your trial appointment!

For classic looks, trials are 1 1/2 to 2 hours max and are for one hairstyle and one makeup look only. If a second look is wanted for either hair or makeup, an additional trial appointment is necessary. A luxury trial is usually 2.5+ hours, depending on the styles, so please budget your time around the appointment accordingly!

We allow a 15-minute grace period for trials to begin. If a client arrives later than 15 minutes from the scheduled appointment start time and there isn’t enough time to complete the trial, the appointment will need to be rescheduled, and the current trial fee will be forfeited as it is non-refundable and non-transferable.

If there is still availability to complete the trial, then the client will be charged $2.50/per minute as a late fee to your artist. This is to be paid in full during your trial. 

Yes, we offer airbrush as well as traditional foundation. Most of the time, we will recommend airbrush foundation for all clients for weddings and events, as airbrush lasts 12–15 hours and is water, tear, and sweat resistant. It gives a flawless finish without looking heavy or cakey and is lightweight on the skin.

If traditional foundation is preferred, we can use a setting spray, but it typically does not last as long before breaking down as opposed to airbrush. Pricing is the same for either type of foundation, as we do not have an upcharge for airbrush and it is included in all makeup packages.

We use only the highest quality makeup, such as MAC, NARS, Pat McGrath, Danessa Myricks, Dose of Color, SugarPill, and more. Plus products and airbrush from a private pro-line.

Yes! Our client coordinator team will send out a Timeline & Prep Letter approximately 4-6 weeks prior to your event date.

This will include the number of artists on your event as well as start time, completion time, prep location address, prep instructions and your final remaining balance. 

We do not create individual timelines as there are always variances and often they are not followed. We would just prefer to take whoever is ready to ensure a smooth timeline with no delays. We ask that at least 1 person per-artist is available at the start time, as well as another person ready every 30 minutes, on rotation.

Services may exceed 30 minutes, however we ask that clients are waiting on us rather than us waiting on them, in order to stay on schedule.

We are trusted & well known throughout the industry by planners, photographers and venues alike for our punctuality in staying on schedule. We often run early, and have our timing down to a science. Please understand time windows are not negotiable as we want each person paying for services to feel beautiful, comfortable and calm - not rushed. 

ABSOLUTELY! We believe at our core that only a true makeup artist can work on all skin tones & types as well as all hair textures. We welcome everyone and will do our best to accommodate any specific needs and make each client feel beautiful and confident.

Our diverse team of artists is trained regularly to ensure all artists are equipped with the skills to work on any skin tone, type or hair texture.

If you have very curly hair, we may send different prep instructions or request more details to ensure we have enough time allotted for services. Please let our team know!